Items purchased online from Green Envy are eligible for a full refund if returned by mail or to our store within 14 days of purchase.
You will have up to 30 days after items have been purchased to return for store credit or make an exchange.
All sale items are final sale.
Shipping Charges: Shipping charges are nonrefundable.
RETURN & EXCHANGE CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
Shoes: Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.
Lingerie: Please try on over underwear for sanitary reasons. Do not remove protective slip.
Tops and Dresses: Please be careful of makeup or deodorant rubbing off on the garment.